Customer reviews of Kentford Cars
At Kentford Cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Based on 85 customer reviews
Very bad experience
By Rene B on 10 June 2021 | Purchase not verified
I bought a van from this company, it looked in really good condition, so I paid more than a fair price for it. However within a few months the warning lights were on and when I phoned the salesman who sold it to me and he didnt want to know. After 10 months of owning the vehicle, it had cost me nearly as much as I'd paid for it and all I got when I phoned again was "what do you want me to do about it." A terrible service, terrible experience and wouldn't advise dealing with this company.
Where to begin
By Nigel L on 28 February 2021 | Purchase not verified
Disappointment at the side of the road. Thoroughly let down from start to finish. Dishonesty is their main policy. A dysfunctional business. I was sold a defective car, but was assured, that it was not. The 1000 character limit that i have been given to write this review, does not suffice in conveying to you how atrocious this ‘business’ is. I am soon expecting yet the another expense, baring in mind, that i have replaced the clutch after only 1 month as well as the exhaust and both rear lights, which the seller assured me he had fixed them himself. An utter disgrace.
Kentford cars review
By Jimmy J on 12 January 2021 | Purchase not verified
Bought this car in good faith in October of last year. No visible issues with the vehicle and ran well, and quite a bargain if you ask me. The seller failed to mention that the clutch would go after 36 days, outside the 30 day guarantee time, and that the drive shaft was very dangerous, Clean and fresh MOT when I bought, now when I look back, very suspicious. I bought this car hoping it would be safe for my son and I. Could have ended very differently. Some people just want your cash, oh the world in which we live. Please be careful out there and I hope you find the car you are really looking for.
Avoid this dealer at all cost!
By Mark S on 06 November 2020 | Purchase not verified
I bought a VW golf on 29 Oct 20 from Kentford cars. Initially the car appeared in good condition but on driving this home the oil light appeared within 10 minutes, thinkng nothing of this, I topped the oil up but unfortunately the light soon reappeared. On closer inspection under the vehicle, there was oil everywhere and it was clear there was a big leak. Also, there is a problem with the central locking which was not disclosed on first Inspection and is nothing to do with the key fobs, it has been confirmed by VW that it is the actual locking mechanism. The car came with a full service history with the last service roughly 3k miles ago( fully stamped). The service light was still on so, I doubt this actually took place. I made contact with the dealer and he has completely dismissed that he knew about the oil leak and blamed the locking mechanism on the key fob. Avoid buying a car from this dealer at all costs, he “sells as seen” and hides behind this quote.
About as dishonest as they come!
By Dave A on 02 May 2019 | Purchase not verified
Sold a defective car, promised to fix it, didn’t, ignored all calls. Currently dealing with Trading Standards to resolve. Meanwhile my work is suffering and I’m out of pocket. Don’t by from this man!
- 07480 212612
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